FAQ

Q: How do I track my order?

A: Your order will process for 24-48 business hours. Once your order has shipped an email will be sent to you containing tracking information.  Additionally please allow 24-48 business hours for your shipment details to update with UPS

Q: WHAT ARE YOUR SHIPPING OPTIONS WITHIN THE UNITED STATES?

A: We currently ship via UPS. Shipping is free on orders over $100. All other orders will have shipping calculated at checkout based on the weight of the order and the address it is being delivered to.

Note, due to the current Covid-19 pandemic, you may experience slight delays. 

 

Q: International Shipping

Unfortunately, we do not offer international shipping at this time. 

 Q: What is considered a Final Sale?

A: All jewelry, bags , and clearance items are final sales Refunds and exchanges are not permitted.

 

Q: MY COUPON CODE IS NOT WORKING. WHY?

A: If you are having difficulties with your coupon code please contact us. Please note that coupon codes cannot be combined with any other current offers, sales, or promotions.  

Please contact our team Same day we're sorry! Send us a photo of the damage before sending the product back. Our team will gladly assist you with reshipping the item out to you promptly.